In the first few times we've come here our young daughter (3 yrs) has had an amazing experience. An excellent recommendation by our pediatrician. They are welcoming and gentle with her. The hygienist explains exactly what's going on & takes time with her. She's surprisingly a great patient & I attribute that to how calm they stay with her. They allow choices of toothpaste & give a balloon and token upon departure. I've asked questions & get answers that are direct regarding her teeth. It's overall just a wonderful experience.